What is the best way to start?
Start with a specific request: a letter, an e-mail or a next step you want to note. Briefly tell Tunoo what you need support with.
Do I have to choose a fixed user group?
No. The groups show typical examples of use. Your everyday life can cover several areas, such as private documents and work correspondence.
Do I have to sign an energy or insurance contract?
No. You can also use Tunoo to organise communication, documents and tasks. Whether you use an available energy or insurance service is up to you.
Which documents can I provide?
For example letters, contract documents or bills that matter for your request. Supported formats and applicable upload limits are shown in Tunoo. Only upload data you are allowed to use.
Can I get a reminder about an e-mail?
Yes. You can create a task or reminder for an e-mail, for example to reply later. With a description of the sender and topic, you can also ask Tunoo to find a message again.
Do the family examples show a shared family account?
The examples describe personal organisation in your own Tunoo account. They do not imply shared account access for other family members.
What do the examples for businesses show?
They show how you can organise the business matters you are responsible for. The features shown cover documents, correspondence, tasks and available services. They do not promise a team permission system or accounting software.
Does Tunoo complete tasks automatically?
Tunoo can detect important information and create matching Tunoo tasks. When it detects that the related work is done, it can close these tasks automatically. You close tasks you created yourself. A task status does not replace a required approval for an order.
Are all features and services free?
The respective terms of use and available quotas apply. Paid services such as letter mail or point purchases show you the price before payment. You confirm a paid order explicitly.