What does it say?
“Summarise this letter and explain what I should do.”
Your AI assistant in TunooSay what’s coming up.
Say what’s coming up.
Tunoo helps you
get it done.
Understand a letter, prepare a reply or remember to follow up. Describe your request in your own words. Tunoo helps you with the next steps and with following them up.
How do I reply?
“Write a friendly query about this invoice.”
When will I deal with it?
“Remind me tomorrow at 10 a.m. to reply to it.”
Explained clearlyA letter.
A letter.
Your questions about it.
Open a message or use a document in Tunoo and ask what it is about. Tunoo summarises the content and helps you understand important details and requested steps.
- Have letters, e-mails and documents summarised
- Ask about content, dates mentioned and documents
- Prepare a suitable query for unclear details
Example request
Discover documents & scanner “Which documents does this e-mail ask me for?”
From your request to a draftYou know what you want to say.
You know what you want to say.
Tunoo helps you put it into words.
Explain what your reply should say. Tunoo creates a draft for an e-mail or a letter that you can review and adjust.
- Have a query, reply or notice written
- Adjust the draft to your request
- Check the recipient and attachments for the planned dispatch
Example request
“Write that I will send the missing documents on Friday.”
For letter mail, DHL takes care of printing, enveloping and postal delivery after your approval and payment.
Search in your own wordsYou remember what it said.
You remember what it said.
Tunoo finds the message.
Describe the e-mail you are looking for in your Tunoo inbox. Name the sender and the topic, for example. Tunoo searches for the matching message and shows it to you.
Example request
More about inbox & e-mail “Show me the e-mail from my insurer about the documents for my car.”
Tasks & reminders in the conversationOne sentence.
Discover tasks & deadlines
One sentence.
One next step noted.
Tell Tunoo what you want to get done and when you want to think about it. Or have a task suggested from a message or a document. You check the details and confirm the suggestion.
“Turn this e-mail into a task to send the requested receipts.”
“Remind me tomorrow at 10 a.m. to reply to this message.”
From your request to further handlingYour request moves on.
Your request moves on.
Tunoo accompanies the steps.
This is what a case could look like when your electricity supplier asks for a response.
01 / UNDERSTAND
Make sense of the letter.
You ask Tunoo what it is about and which details the provider needs.
02 / PREPARE
Draft a reply.
Tunoo prepares a response. You check the text, recipient and required documents.
03 / GET IT DONE
Approve the next step.
You approve the reply and the private attachments for this dispatch.
04 / FOLLOW UP
Keep track of the response.
If needed, you set a reminder to ask about the status later.
Tunoo tasks also detect completion.
Get to know Tunoo tasks Tunoo creates its own tasks from detected important contract information, such as the end of a contract or notice periods. When Tunoo detects that the related case is done, the matching Tunoo task is closed automatically. You mark tasks you created yourself as done yourself.
Your decisions & approvalsYou decide
You decide
what happens next.
Tunoo supports you in preparing and handling things. Your instructions and approvals apply to each action.
Messages & private documents
Check who a message goes to and what information it contains. You approve private data and attachments separately for each dispatch.
Text messages can be sent within an authorisation you have explicitly given beforehand. For drafts, you can adjust the content before approving.
Contracts & payments
You decide whether to apply for a contract or order a paid service. Contracts and payments require your explicit consent.
Check important details, dates and draft replies. AI can make mistakes, too.
Good to knowQuestions about your
Questions about your
AI assistant.
How you work with Tunoo and which decisions are yours.
Do I have to use special commands?
Describe your request in your own words. For example “Explain this letter to me” or “Prepare a friendly query”. The more specific your request, the more precisely Tunoo can support you.
Can Tunoo find a particular e-mail?
Yes. Name the sender and describe what it was about. Tunoo searches your Tunoo inbox for the matching message.
Can I create a reminder in the chat?
Yes. Tell Tunoo what you want to be reminded of and when. Review the suggestion and confirm the details.
What happens when a task is done?
For Tunoo tasks, Tunoo detects that the related case is completed and marks the matching task as done automatically. You close tasks you created yourself.
Which actions need my consent?
Contracts and payments require your explicit consent. You approve private data and attachments separately for each dispatch. Sending text messages is governed by the authorisation you have given.
Can I use Tunoo without a new contract?
Yes. You can use the assistant for your messages, documents and tasks even if you do not want to sign a new energy or insurance contract right now. The current terms of use and club terms apply.
What’s coming up for you?
Tell Tunoo.
Start with a letter, a question or a task. Tunoo helps you prepare the next step.
Your requests.
Handled with care.
We process personal data in accordance with the GDPR. We store the documents and account data in your Tunoo account in a data centre in Berlin, Germany. The privacy policy explains the processing, the service providers involved and your rights.
More about data protectionYour approval counts
For contracts, payments
and private attachments
Hosting in Berlin
Documents and account data