A letter arrives
Take a photo of the letter or upload it. Ask Tunoo what it is about, which details matter and what you can prepare next. Detected contact details can be used for your reply; check the address before sending.
Find your e-mail again
Describe the sender and topic. Tunoo searches for the matching e-mail. You can then prepare a reply or set a reminder to reply later.
Organise documents and tasks
Keep invoices, contracts and letters in the file manager. Provide the documents relevant to your question so that you can follow a case.
Tunoo detects important contract information in the documents provided and creates matching Tunoo tasks. If it detects in the case that the related work has been done, it completes the task automatically.
The automatic task status does not trigger a cancellation, payment or contract change. You mark tasks you created yourself as done yourself.
An example: the annual statement
- Upload the statement and name the unclear item.
- Look at consumption, period and advance payments made based on the documents.
- Prepare a specific query to the provider.
- Check the text, recipient and attachments and approve sending.
- Create a reminder to check for the reply later.
Choose the right way to communicate
Depending on the contact, you can communicate by e-mail, Tunoo message or postal letter. For a letter you have approved and paid for, DHL handles printing, enveloping and dispatch.
Questions about getting started
Do I need a new contract for this?
No. You can use documents, communication and tasks without a new energy or insurance contract.
What do I have to check myself?
Recipients, detected data, message texts and the terms of an order. You decide on the necessary approvals.