Insurance with Tunoo

Find the right cover.
Stay supported afterwards.

What would you like to insure? As an insurance broker, Tunoo GmbH helps you clarify your needs and compare suitable offers. After you sign, we keep supporting you with documents, questions and the next steps.

Tunoo GmbH · DüsseldorfRegistered insurance brokerView broker information
01 / What would you like to insure?

Your life.
Your insurance cover.

Choose the topic on your mind. Which details and benefits matter depends on the type of insurance.

On the road

Car insurance

Third party, partial or comprehensive cover: find the protection that suits your vehicle and your wishes.

See car insurance
For your teeth

Supplementary dental insurance

Compare benefits for dental treatment, dentures and check-ups – with an eye on limits and waiting periods.

See dental cover
In everyday life

Personal liability

Cover for insured damage you cause to others. Check who and which situations are included.

See liability cover
For your home

Home contents insurance

Insure your household contents against agreed risks. Your living situation, sum insured and extras count.

See home contents cover
02 / Your needs first

A good suggestion
starts with good questions.

Tunoo asks for the details that matter for the insurance you want. That way, suitable benefits and your priorities can be assessed together.

  • What and whom would you like to insure?
  • Which benefits are particularly important to you?
  • Which excess and which premium suit you?
  • Which existing contracts or special circumstances are relevant?
As much as necessary, suited to the topic.

The questions depend on the type of insurance. Health information is only requested if it is required for the specific application.

Your start into insurance
Your start into insurance
Comparing tariffs clearly
Comparing tariffs clearly
03 / Assessing offers

What does it cost?
What is really covered?

Compare the premium together with the benefits. Tunoo helps you understand the differences and decide based on your needs.

  • Insured benefits and reimbursement limits
  • Excess and possible own contributions
  • Waiting periods and important exclusions
  • Term, premium and other tariff conditions
Being able to follow the recommendation.

You receive the information relevant to your decision. Your needs and the recommendation are documented in the advice process.

The available offers come from the connected insurers and brokerage partners. The comparison does not cover the entire market.

04 / Your application

Check everything.
Then decide.

  1. Choose a suitable tariff

    Look at the suggestion and the related documents.

  2. Complete all details

    Answer the questions required for the application and check your answers carefully.

  3. Approve the application

    You check the summary and agree to it being submitted.

  4. Receive confirmation

    The insurer reviews the application and decides on acceptance. The start and scope of cover follow from the confirmed contract documents.

A submitted application alone does not mean confirmed cover. Changes to the offer are shown to you before any new consent that is required.

Your suggestion in detail
Your suggestion in detail
05 / After signing

Be insured.
Have someone for your questions.

For insurance brokered via Tunoo, you can contact us later, too. Describe your request and provide the relevant documents.

Submitting bills

For example after a visit to the dentist: upload your bill. Tunoo helps you put it together, submit it with your approval and follow up on its processing.

Reporting a claim

Describe what happened. Tunoo supports you in preparing the claim, adding required documents and with queries.

Clearing up contract questions

Understand a letter, prepare a reply or report a change to your details: Tunoo accompanies the next steps.

With your instruction and the necessary approvals.

Your documents are submitted with your consent and the required authorisation. The insurer reviews the case and decides on benefits and reimbursements.

An example / dental insurance

“Here is my bill.
Can you help me submit it?”

You took out supplementary dental insurance with Tunoo. After a visit to the dentist you receive a bill. Now the next joint step begins.

  1. Upload the bill

    Provide the document and say what you want to get done.

  2. Put the documents together

    Tunoo helps you prepare the submission and add missing details.

  3. Approve the submission

    You check the recipient, message and attachments and approve sharing them.

  4. Follow up the answer

    Tunoo supports you with queries and requested documents until the case is resolved.

Whether and how much is reimbursed depends on the contract and the insurer’s review.

Following up a bill
Following up a bill
06 / Smart Tunoo tasks

Detect important deadlines.
And completed work.

Tunoo uses the documents provided to detect important contract information and note suitable next steps.

01 / DETECT

Pick out what matters.

Tunoo detects, for example, the end of a contract, notice periods or important dates in your letters.

02 / ORGANISE

Create matching tasks.

From detected information, Tunoo automatically creates Tunoo tasks so that upcoming steps stay visible.

03 / CLOSE

Detect completion itself.

When Tunoo detects in the case that the related work is done, it marks the matching Tunoo task as completed automatically.

Your approval remains decisive.

An automatically updated task status does not trigger a contract, a cancellation or the sharing of your documents. You close tasks you created yourself.

More about Tunoo tasks
07 / Trust & transparency

Who supports you.
How brokerage works.

YOUR INSURANCE BROKER

Tunoo GmbH.
At home in Düsseldorf.

As a registered insurance broker, Tunoo supports you in clarifying your needs, choosing available offers and looking after your brokered contracts.

Our details on insurance brokerage, the register and how to contact us are in the broker information.

View broker information
COSTS & CHOICE OF PROVIDERS

Clarity before
your decision.

Comparison and application via Tunoo are free of charge for you. For brokerage, Tunoo receives commissions from insurers or participating brokerage partners.

You pay your insurance premium according to the contract terms. The selection covers the connected insurers and available tariffs, not the entire insurance market.

Good to know

Your questions
about insurance.

From the first orientation to a later request.

Is Tunoo an insurance company?

Tunoo GmbH is an insurance broker and supports you with selection, application and ongoing care. Your insurance contract is with the respective insurer, which decides on acceptance and on insurance benefits.

What does the comparison via Tunoo cost?

Comparison and application via Tunoo are free of charge for you. Tunoo receives commissions for brokered contracts from insurers or participating brokerage partners. You pay your insurance premium according to your contract.

Are all insurers compared?

The comparison covers the connected insurers and available tariffs. It does not represent the entire insurance market.

Which details do I need for an application?

That depends on the type of insurance. Tunoo asks for the details needed for your needs and your application. For certain health insurance, for example, health questions may be required. Check your answers carefully before approving.

Can I upload bills and letters?

Yes. You can provide the relevant documents and describe your request. Tunoo supports you in understanding, putting together and preparing the further handling.

Are my documents sent to the insurer automatically?

Sharing your documents requires your consent and the necessary authorisation. You check the recipient and attachments and approve the submission.

Does Tunoo guarantee that my bill will be reimbursed?

The insurer decides on reimbursement based on your contract and the specific case. Tunoo supports you with the submission, queries and following up the case.

Can I get in touch after signing, too?

Yes. For your insurance brokered via Tunoo, we also support you with later bills, claims, contract questions or requested documents – within the services offered and your instruction.

What happens to completed tasks?

When Tunoo detects that the related work is done, it closes the matching automatically created Tunoo task. You mark tasks you created yourself as done yourself.

Your next step

Cover that suits you.
Support that continues.

Choose your type of insurance. Together we look at what matters to you.

Explore insurance

Your requests.
Handled with care.

We process personal data in accordance with the GDPR. We store the documents and account data in your Tunoo account in a data centre in Berlin, Germany. Information on recipients, service providers and your rights is in the privacy policy.

More about data protection
Tunoo GmbH · Düsseldorf

Your contact
for the Tunoo services

Your consent counts

For contract applications,
instructions and payments