Understand the statement
Look at the billing period, consumption, meter readings and instalments paid together. Also in case of an unexpected back payment.
Electricity & gas with TunooYour tariff.
Your tariff.
Your switch.
Still there afterwards.
Find a suitable electricity or gas tariff. Tunoo supports you with the application and stays by your side when the annual statement arrives, a question is open or a contract deadline is coming up.
Comparison and application free of charge · offers from participating providers
01 / Getting startedA few details.
A few details.
A good start.
Choose electricity or gas and say whether you are looking for your private household or your business. The comparison starts with your postcode and annual consumption.
- Enter your postcode and, if needed, the town
- Take your annual consumption in kWh from your last statement
- Choose private or business
Don’t have your consumption at hand?
Start the comparison You can start with an estimate for a first orientation. Check your actual consumption before you decide – it affects the calculated costs.
02 / Understanding offersSee the price.
See the price.
And the conditions.
Compare the available offers by the details that matter for your decision. Besides the calculated costs, look at the term, notice conditions and any price guarantee.
- Standing charge and unit price per kWh
- Contract term and notice conditions
- Scope and duration of any price guarantee offered
- Bonuses with their requirements and payout conditions
First contract year calculated transparently
Annual standing charge + consumption × unit price − bonuses taken into account. A one-off bonus only applies under its conditions and does not automatically lower the costs of the following years.
Calculations are based on the consumption you entered and the respective offer data. Your monthly instalment may differ from the calculated monthly average.
03 / Your applicationStep by step
Step by step
to your new provider.
- Choose an offer
Check the tariff details, prices and conditions.
- Add the required details
For example the delivery address, meter number and details of your previous contract. The application shows which data is needed.
- Check and approve
You check the summary and agree to the application being submitted.
- Wait for confirmation
The provider reviews your application. Acceptance and the start of supply follow from its confirmation.
Cancellation only with your instruction.
If your previous contract is to be cancelled during the switch, your explicit instruction or power of attorney is required. An automatic task alone does not trigger a cancellation.
04 / After signingThe first bill arrives.
The first bill arrives.
Tunoo is still there for you.
For your contract concluded via Tunoo, you can get support later, too. Upload the documents and say what you need help with.
Submit a meter reading
Put together the required meter reading and related details and prepare the notification to your provider.
Follow up on answers
Write queries, add documents and note the next step while an answer is still pending.
An example from your everyday life“Why do I have to
“Why do I have to
pay so much extra?”
You upload your annual statement. Tunoo helps you understand the details and find points you want to clarify with your provider.
- Upload the statement
Briefly describe what is unclear to you.
- Check the relevant details
For example the billed consumption, the period and instalments already paid.
- Prepare and follow up a query
Check the message text and approve sending. If needed, set a reminder for the response.
Whether a statement is corrected is clarified by the provider on the basis of the specific case.
05 / Smart Tunoo tasksDetect deadlines.
Detect deadlines.
And completion.
Important information from your contract documents becomes the next step. Tunoo also detects when that step is already done.
01 / DETECT
Find what matters.
Tunoo detects contract ends, notice periods and other important dates in the documents provided.
02 / ORGANISE
Create a task.
From detected information, Tunoo automatically creates matching Tunoo tasks so that you keep track of upcoming steps.
03 / CLOSE
Done stays done.
When Tunoo detects from the case that the work is done, it marks the related Tunoo task as completed automatically. Your task list stays up to date.
Automatic status. Deliberate decision.
More about Tunoo tasks Automatic completion concerns the task created by Tunoo. Contract applications and cancellations need your consent. You still close tasks you created yourself.
Your path at a glanceFind a tariff today.
Find a tariff today.
Have a contact person later.
You compare.
You enter your postcode and consumption and check available electricity or gas tariffs.
You decide.
You choose an offer, check the application and approve it for submission.
Your contract starts.
After acceptance, the provider confirms your contract and the start of supply. Your documents stay at hand in Tunoo.
A request comes up.
You receive a statement or have a question. Tunoo supports you in understanding it and with the communication.
The next step stays visible.
Tunoo detects important contract deadlines and follows matching tasks until completion is detected.
Transparent from the startWhat you compare.
What you compare.
How we are funded.
Comparison and application
free of charge for you.
You pay no fee for the energy comparison and the application via Tunoo. For brokered contracts, Tunoo receives commissions from providers or participating brokerage partners.
You pay the energy costs of your chosen contract according to the provider’s terms.
Available tariffs
from our partners.
The comparison covers the connected providers and available offers. It does not represent the entire energy market.
Offers shown are for orientation. The confirmed contract terms are decisive. Significant changes are shown to you before you agree again.
Good to knowYour questions about
Your questions about
electricity & gas.
Before switching and while your contract is running.
Which details do I need for the comparison?
To start, you choose electricity or gas and private or business. Then add your postcode, the town if needed and your annual consumption in kWh. Further required data is requested for the application.
Can I start without an exact consumption figure?
For a first orientation you can use an estimate. Before you decide, use the actual annual consumption from your last statement if possible, so that the cost calculation fits you better.
How are bonuses taken into account?
Bonuses are shown with their conditions. A bonus taken into account can lower the calculated first-year costs. So also check the costs without one-off bonuses, as well as the requirements and timing of the payout.
Does Tunoo cancel my previous contract automatically?
A cancellation during the switch requires your explicit instruction or power of attorney. A detected notice period or an automatically created task is not yet a cancellation order.
When does supply start?
The new provider reviews your application and confirms the possible start of supply. The contract terms and the status of your previous contract are among the deciding factors.
Does Tunoo also help with my annual statement?
Yes. For a contract concluded via Tunoo, you can provide your statement and ask questions about it. Tunoo helps you understand the details, prepare queries and follow up further steps.
What happens to completed Tunoo tasks?
When Tunoo detects in the case that the related work is done, it closes the automatically created Tunoo task. You mark tasks you created yourself as done yourself.
Is the comparison free and complete?
Comparison and application are free of charge for you. Tunoo receives commissions for brokered contracts. The connected providers and available tariffs are covered, not the entire market.
Your next stepFind your tariff.
Find your tariff.
With support afterwards.
Start with your postcode and consumption. Tunoo helps you with the next steps.
Compare electricity & gasYour requests.
Handled with care.
We process personal data in accordance with the GDPR. We store the documents and account data in your Tunoo account in a data centre in Berlin, Germany. Information on recipients, service providers and your rights is in the privacy policy.
More about data protectionTunoo GmbH · Düsseldorf
Your contact
for the Tunoo services
Your consent counts
For contract applications,
instructions and payments