Private contacts
Your own contacts and those saved from your letters are ready in your account for your communication.
Contacts with TunooA letter
A letter
becomes a
connection.
Upload a letter. Tunoo detects contact details it contains, such as postal addresses and e-mail addresses, and saves them for you as contacts. Later you can write an e-mail directly or send a letter to the right address.
Detect contact details in letters
Capture postal and e-mail addresses automatically.
Saved for you as a contact
Keep the connection at hand for later matters.
Use the right channel
Write by e-mail, letter post or an available Tunoo channel.
The contact details are already in the letterTunoo reads them out.
Tunoo reads them out.
And keeps them ready for you.
A letter often shows a company’s address and an e-mail address for questions. When you upload it, Tunoo detects these contact details and saves them automatically as contacts in your account.
- Extract contact details from the uploaded letter
- Save detected postal and e-mail addresses for you
- Use the saved contacts for later matters
For example
Your insurer sends you a letter. After uploading it, the detected contact details are ready for your later query.
Before sending, check that the chosen recipient and the address match your request.
Reach people & companiesYour contacts.
Your contacts.
The right connections.
Access your saved contacts or search for a company in Tunoo’s public directory.
Company directory
Find existing company entries and use the contact information available there.
That way you can turn to the right contact again for your next query.
One contact. The available channels.Write the way
Write the way
your request needs.
The contact card shows which channels are available. Choose the right channel and prepare your message.
By e-mail
Use the saved e-mail address for your message and add the approved documents if needed.
For contacts with an e-mail address.
By letter post
Address a letter to the saved postal address. You check the address and content. After your approval and payment, DHL prints the letter, puts it in an envelope and sends it.
For contacts with a postal address.
Via Tunoo
If the contact can be reached via Tunoo, you can send them a message directly within Tunoo.
When a Tunoo channel is available for the contact.
The available channels depend on the contact details and on how the recipient can be reached.
From contact to communicationFound once.
Found once.
At hand next time.
Open a saved contact, check their details and choose the available channel for your message. That way you can reply to an e-mail or get back in touch about a new matter.
- Choose the right contact from your overview
- Check the recipient and the available channel
- Prepare a new message with the documents you need
Tunoo helps you writeYou say what it’s about.
You say what it’s about.
Tunoo prepares the text.
Describe your request and have a message drafted. Choose or check the right recipient, read the text and approve the intended attachments for sending.
Example request
Get to know the AI assistant “Prepare a message to my insurer. I would like to know the status of the bill I submitted.”
What it can look like in everyday lifeGet a letter today.
Get a letter today.
Write back easily tomorrow.
Using the example of a letter from your insurer.
01 / UPLOAD
Bring the letter into Tunoo.
You scan the letter or upload the existing file.
02 / SAVE
Tunoo detects the contact details.
Addresses and e-mail addresses in it are saved as contacts for you.
03 / CHOOSE
Choose the right channel.
You open the contact and choose an available channel, such as e-mail.
04 / SEND
Approve your query.
You check the recipient, text and attachments and confirm sending.
Write to new recipients, tooGot an address at hand?
Got an address at hand?
Enter it directly.
When creating a message you can enter an e-mail address or postal address directly. That way you can also prepare a message to someone you are contacting for the first time.
For example
You received the e-mail address of a new contact person and want to send them a query directly.
Good to knowQuestions about your
Questions about your
contacts.
How contact details get into Tunoo and how you use them for your communication.
Can Tunoo save contacts from an uploaded letter?
Yes. Tunoo detects contact details such as postal addresses and e-mail addresses and saves them for you as contacts. You can use them later for your communication.
Can I send a letter to a detected postal address?
Yes. Use the saved address, check the recipient and content and approve the letter. After payment, DHL takes care of printing, enveloping and dispatch.
Can I write to the detected e-mail address?
Yes. You can use the saved e-mail address as the recipient and prepare and send your message via Tunoo.
Are all three channels available for every contact?
The channels shown depend on the details available. An e-mail address enables e-mail, a postal address enables letter mail. A Tunoo channel is available if the contact can be reached that way.
What is the difference between private contacts and the company directory?
Private contacts belong to your account. In the public company directory you find the company entries provided by Tunoo and their available contact information.
Can I enter a new address directly when writing?
Yes. You can enter an e-mail address or postal address directly as the recipient and prepare the message.
Stay in touch easily.
With Tunoo.
Take over contact details from your letters and keep them ready for your next message. A modern way to organise your communication.
Your contacts.
Handled with care.
Your private contacts belong to your account. We process personal data in accordance with the GDPR. We store the documents and account data in your Tunoo account in a data centre in Berlin, Germany. Details on processing are in the privacy policy.
More about data protectionCheck the recipient
Check the address and channel
before sending
Share private attachments
For each dispatch
to the intended recipient